B U S I N E S S + C U LT U R E 37 were willing to embrace change in technology and business processes.” During a series of consulting sessions, Bennett provided training in the use of accounting software (QuickBooks) and guidance in human resource procedures including updating the store’s employee handbook. Bennett said helping businesses like Anderson’s Western Auto is a good example of the SBDC mission. “When we talk about transforming a business,” she said, “Anderson’s Western Auto already had a strong foundation, and Bill and Anne just needed some guidance. That is what the SBDC does every day for small businesses that are just starting or have been going for many years.” Bennett said she enjoyed working with the Andersons and www.valdosta.edu/sbdc Read the full article online: www.sgamag.com I visited them at the store and spent time getting a good understanding of their business needs. Bill and Anne realized there was a need to update the store’s business processes. They wanted to stay and maintain their presence in downtown Valdosta, and they were willing to embrace change in technology and business processes. - LYNN BENNETT appreciated their eagerness to make the needed changes within their business. “I often tell clients to embrace change, especially new technology,” Bennett said. “It is phenomenal to me that this business started nearly 80 years ago and it is still thriving today. They have maintained its legacy through continued family ownership.” With 17 locations throughout Georgia, the SBDC’s goal is to “enhance the economic well-being of Georgians by providing a wide range of educational services for small business owners and aspiring entrepreneurs.” The SBDC provides confidential one-on-one business consulting at no charge; however, some services, such as classes, have a nominal fee. Services are available to both beginning entrepreneurs and experienced business owners looking to grow their business.